Cow Creek Health and Wellness
Serving citizens of the Cow Creek Band of Umpqua Tribe of Indians, employees, and members of the public in Southern Oregon
Your Healthcare Is Our Top Priority
Accepting New Patients Now – Call (541) 672-8533 to Schedule
Welcome to Cow Creek Health and Wellness Center, where supporting our patients and community members in achieving their health goals is our top priority. At Cow Creek Health and Wellness Center, our team will focus on your individual and family healthcare needs. We believe patients and health practitioners can work together to develop a wellness program that encompasses a variety of approaches to meet an individual’s health needs and assist them in creating a path to healthy living.
Cow Creek Health & Wellness Center offers everyone the highest standard of quality medical care, with access to medical nutrition therapy, diabetes and cancer prevention education, behavioral health preventive and therapy services, and public health-based services. Care coordination is important, as we go the extra mile to integrate all of your plans for treatment and therapies. All of our patients are assured the highest standard and priorities of care.
Locations
Serving Cow Creek Tribal members, Native Americans, and all other communities. Call to schedule your appointment.
Cow Creek Health and Wellness Center
North Campus
2589 NW Edenbower Blvd
Roseburg OR 97471
(541) 672-8533, option #2
North (Roseburg) Clinic Hours
8 AM – 5 PM, Monday – Friday
- Family medicine
- In-house laboratory testing
- Afinion 2 – A1C (venous or capillary, results in 3 minutes)
- Cholestech LDX-LIPID (venous or capillary, results in 5 minutes)
- Urine MicroAlbumin (results in 3 minutes)
- Strep (results in 5 minutes)
- Flu (results in 15 minutes)
- Ua Dip (results in 3 minutes)
- Ua Preg (results in 5 minutes)
- UDS (results in 5 minutes)
- RSV (when available, results in 15 minutes)
- IFOB (results in 5 minutes)
- Immunizations for adults and children
- Podiatry
- Eye screening for diabetic blindness (JVN)
- Behavioral health integration
- Nutrition counseling
- Referrals to outside sources as needed
Cow Creek Health and Wellness Center
South Campus
480 Wartahoo Lane
Canyonville OR 97417
(541) 672-8533, option #3
South (Canyonville) Clinic Hours
8 AM – 5 PM, Monday – Friday
- Family medicine
- In-house laboratory testing
- Afinion 2 – A1C (venous or capillary, results in 3 minutes)
- Cholestech LDX-LIPID (venous or capillary, results in 5 minutes)
- Urine MicroAlbumin (results in 3 minutes)
- Strep (results in 5 minutes)
- Flu (results in 15 minutes)
- Ua Dip (results in 3 minutes)
- Ua Preg (results in 5 minutes)
- UDS (results in 5 minutes)
- RSV (when available, results in 15 minutes)
- IFOB (results in 5 minutes)
- Immunizations for adults and children
- Podiatry
- Eye screening for diabetic blindness (JVN)
- Behavioral health integration
- Nutrition counseling
- Referrals to outside sources as needed
Village Station
Public Health and Behavioral Health
500 SE Cass Ave
Roseburg OR 97470
Behavioral Health: (541) 672-8533, option #4
Public Health: (541) 677-5535
Public Health and Behavioral Health Hours
8 AM – 5 PM, Monday – Friday
- Public Health
- Community health improvement
- Vaccination education
- Tribal health improvement projects
- Public health and education endeavors
- Community partnerships
- Behavioral Health
- Substance use disorder assessment
- Mental health therapy
- Medically-assisted treatment
- Prevention
- Mental health therapy treatment
- Anxiety
- Attention Deficit Hyperactivity Disorder (ADHD)
- Bipolar disorder
- Chemical dependency
- Dementia
- Depression
- Eating disorders
- Geriatric delirium
- Neurological-based psychiatric services
- Self-injury
- Trauma-informed care
Cow Creek Health and Wellness Center Mailing Address
Cow Creek Health and Wellness Center has three campuses, allowing it to offer medical care to the entire service area, but all share one mailing address:
2589 NW Edenbower Blvd.
Roseburg, Oregon 97471
Latest Health News
Learn More About Us
What is Primary Care?
Primary care is how our doctors, nurses, and trained staff work together to help you establish the highest level of health you can achieve. It takes all of us working together to keep you in good health and reaching for an even greater health status. Primary care can help diagnose everything from an ear infection or a skin condition, to other ailments that are more serious, like cancer or a heart condition. Everything that surrounds your personal health, no matter how big or small you perceive it, contributes to your overall symptoms and wellness.
Primary care may also include referring you to a specialist who can treat a particular issue that needs a higher level of care. But no matter the issue, we are a team – you, your family, and us!
Primary Care Services
We have a mission to contribute to the overall wellness of individuals, families, neighborhoods, and communities through compassionate, patient-centered care to our members. Our two clinics are dedicated to serving you and your family with a team of healthcare professionals you won’t find anywhere else. Both of our clinic locations in Roseburg and Canyonville offer primary care, lab services, nutrition-based counseling and more.
Services we offer at both of our clinic locations:
- Family medicine
- Laboratory
- Radiology (South clinic only)
- Immunizations for adults and children
- COVID testing and vaccinations
- Podiatry
- Eye screening for diabetic blindness (JVN)
- Behavioral health integration
- Nutrition counseling
- Referrals to outside resources as needed
Model of Care/Accreditation
We are accredited by:
- The Association for Ambulatory Health Care
- Primary Care Medical Home Certification
Our commitment to safe, quality care hasn’t changed over the years, but how we deliver it has changed.
Today, our patients receive care from more providers than ever before. We strive to assure the relationship between providers, patients, and their families remains strong. Our certifications ensure our programs’ clinical performance standards for targeted metrics, as well as other compliance standards, demonstrate commitment of all our staff and administration to continuous improvements in patient care.
What is Care Coordination?
At Cow Creek Health & Wellness Center, we believe in a method of coordinating your appointments, therapies, social needs, and all follow-up with our team, so that you get all the care you need. Each patient is given an option to have a care coordinator on their team, and to receive a care coordination assessment of needs. That means your doctor, nurse, therapist, dietician, and pharmacist are all on the same page about the plan to get you well again. Our teams work together to ensure you and your family can set and achieve realistic goals for your extended healthcare needs, all documented in a care management action plan.
Here is what you can expect from your Care Coordination Team:
- We connect patients to physical, behavioral, and oral health services, long term services and supports, social services, and community resources as needed to support each patient’s health and well-being.
- We coordinate with other care providers to bring you treatments and therapies from outside specialists, such as early intervention, children and youth services, home health, cardiac rehabilitation, physical therapy, psychiatric consultants, community health workers, traditional health workers, and other medically-related support services.
- We schedule regular follow-ups for patients with appropriate clinical and non-clinical staff based on specific healthcare needs and what is described in your plan of care.
- We track, monitor and engage with patients on their progress and regroup with the Care Coordination Team when things aren’t progressing the way they should.
- We give you access to 24/7 nurse advice lines, education, and disease self-management
programs and activities to support your healthy lifestyle.
Cow Creek Public Health has risen to the forefront of local health departments by taking on the COVID-19 pandemic. Throughout the pandemic, our Public Health Team remained steadfastly committed to keeping the community safe.
In January 2021, Cow Creek Public Health, along with Cow Creek Health and Wellness Center, became one of the only health entities in the region to receive the COVID-19 mRNA vaccine from Moderna, and immediately formed a widespread mass vaccination plan and campaign to get doses into arms. During the first year, Cow Creek Public Health gave over 7,500 COVID-19 vaccinations to community members across Oregon and Washington.

Part of preventative medicine includes receiving immunizations at regular points during childhood development, and when you’re an adult. Cow Creek Health & Wellness Center offers all regularly implemented vaccines. If you need a specific immunization, talk with your care team.
- (Diphtheria, Tetanus, Pertussis)
- Hepatitis A
- Hepatitis B
- Hib (Haemophilus Influenzae type b)
- HPV (Human Papillomavirus)
- Influenza
- Measles/Mumps/Rubella & Varicella (MMRV)
- Meningococcal ACWY
- Pneumococcal Conjugate (PCV13)
- Pneumococcal Polysaccharide (PPSV23)
- Polio
- Rotavirus
- Tdap (Tetanus, Diphtheria, Pertussis)
- Td (Tetanus, Diphtheria)
- Varicella (Chickenpox)
Elder Care Endocrinology
- Diabetes Mellitus
- Hyperglycemia
- Pancreatitis
- Thyroid Disorders
- Hormonal Disorders
Podiatry
Pediatrics
- Pediatric Asthma
- Pediatric Autism
- Pediatric Chronic Pain
- Pediatric Diabetes
- Pediatric Eating Disorders
- Pediatric Epilepsy
- Pediatric Musculoskeletal Infection
- Pediatric Obesity
- Pediatric Trauma
Pharmacies
Cow Creek Health and Wellness Center partners with several local pharmacies to assure easy and affordable access to your medications, which are called in quickly and with urgency. Our clinics maintain a good relationship with several local pharmacies, so that we can ensure you can pick up your prescribed medication from a pharmacy you trust. Speak with our clinic staff for more information on our pharmacy partners.
A whole picture of wellness includes our diet, exercise, and an action plan for achieving our goals. Cow Creek Health and Wellness Center gives you access to nutrition experts and dieticians that can help you move beyond harmful eating habits, and into a pattern of lively meals with nutritious value. Patterns lead to lifestyles, and that’s what we’re here for to help you accomplish.
- Medical Nutrition Therapy
- Nutrition Counseling
- Cooking Demos
- Diabetes Treatment
- Diabetes Prevention Lifestyle Coaching
- Cancer Prevention
- Tobacco Cessation
Diabetes Prevention Program Brochure
Nutrition and Lifestyle Management Brochure
Quit Nicotine
We can help our patients quit commercial tobacco to lengthen life expectancy, decrease risk of disease, and increase their overall quality of life. It’s a multi-pronged approach to stop using nicotine: there’s nicotine replacement therapy (NRT), one-on-one counseling, group classes, and access to quit lines. If you need assistance from a Registered Dietician, or our Behavioral Team, we can help provide that wrap-around care.
Healthy Cooking Test Kitchen
Once a month, our Health Education team holds cooking demonstrations in our Healthy Cooking Test Kitchen at the Roseburg Campus. This space is also used for cultural cooking events.
An important part of our holistic approach to wellness at Cow Creek Health and Wellness Centers includes your mental health. We all have a tendency to put mental health as an afterthought. With our Behavioral Health Team of professional therapists, practitioners, and counselors, we can help put you on a plan to overcome your biggest mental health challenges.
- Substance-use disorder assessment
- Mental health therapy
- Medically-assisted treatment (coming soon)
- Prevention
- Mental health therapy treatment
- Anxiety
- Attention Deficit Hyperactivity Disorder (ADHD)
- Bipolar disorder
- Chemical dependency
- Dementia
- Depression
- Eating disorders
- Geriatric delirium
- Neurological-based psychiatric services
- Self-injury
- Trauma-informed care
To schedule an appointment or explore treatment options, call (541) 672-8533, Option #5.
Douglas County Partnerships
Mercy Foundation
Beyond the Diagnosis – Type 1 Diabetes
Umpqua Health Alliance
Health Equity Committee
UHA Board position
Roseburg Veterans Association
Member of Douglas County Communities’ Network of Care
Member of Blue Zones Project Steering Committee
State of Oregon Leadership / Committees
Universal Healthcare Governor’s Committee
IMPACTS (Criminal Justice Commission Committee)
Federal Leadership
IHS Tribal Leaders Diabetes Committee
2005 – Present
Tribal Technical Advisory Committee to the Centers for Medicare & Medicaid Services
2020 – Present
Portland Area IHS Fund Distribution Workgroup
2011 – Present
IHS Portland Area Facilities Advisory Committee
2007 – Present
Health Programs for Members of the Cow Creek Band of Umpqua Tribe of Indians
For Purchased and Referred Care, the Over-the-Counter Program, and other Tribal Programs, please click this link to log in to the Tribal-only side of our website.
Having trouble logging in? Click here to view some helpful tips.
- 1981 – Identified service delivery area (four counties)
- 1982 – Tribal members traveled to Chemawa SU to receive medical/ dental services
- 1983 – Tribal needs assessment was conducted
- 1984 – First Community Health Representative (CHR) hired to visit Tribal members and transport to medical appointments and basic medical care
- 1985 – Tribal Youth Council was formed to provide become future Tribal leaders
- 1986 – Hired Nurse Practitioner and became the Health Director
- 1988 – Hired A&D Counselor
- 1992 – Public Health Nurse hired to do home visits
- 1996 – IHS and Tribe sign Contract – Annual Funding Agreement
- 1996 – Contract Health Services began issuing purchase orders for healthcare costs
- 1998 – Opening of the CCH&WC – North campus
- 2000 – Behavioral Health (BH) Department formed
- 2002 – Nutrition Program; hired first Dietician
- 2004 – Diabetes Prevention Program started; Podiatry services added as first specialty
- 2007 – Joslin Vision Network Teleophthalmology services began
- 2009 – Psychiatrist hired to expand BH services
- 2010 – Developed BH Advisory Committee (BHAC) and Health Advisory Committee (HAC)
- 2012 – First three-year AAAHC Accreditation
- 2013 – Tribal Pharmacy (340B)
- 2015 – Opening of the South Clinic in Canyonville
- 2015 – Self-Governance Compact to begin – Jan 1, 2015
- 2015 – AAAHC Recertification and Medical Home Certification
- 2016 – Casey Eye Institute – Annual Mobile Optometry Services
- 2017 – Open to the public via Coordinated Care Organization (in-network Provider)
- 2017 – New Electronic Health Record (EHR) system – Greenway Intergy
- 2017 – 24-Hour Nurse Call System begins
- 2017 – Trauma Informed Care (TIC) Initiative Staff training (five-year project)
- 2017 – Recognized by State of Oregon as a Primary Care Medical Home – Tier four
- 2018 – Tele-Psychiatry and behavioral health therapy services begin
- 2018 – Patient Portal developed for increased communication with medical teams
- 2018 – Tribal Employee Blue Zone Project initiated
- 2018 – Pediatric services initiated at the South Clinic
- 2019 – Expanded 340B Pharmacy Program to include six local pharmacies
- 2019 – Podiatry services expanded to include both clinics weekly
- 2020 – Public Health Department newly formed
- 2020 – Expanded infection control clinic space
- 2021 – Purchased land and began renovation of new North Clinic building
- 2021 – Telemedicine services began for clinic patients to be seen in their homes
- 2021 – Population Health Team hired to coordinate patient care
- 2023 – Received AAAHC Accreditation
Our Mission
Our mission is to contribute to the overall wellness of individuals, families, neighborhoods, and communities throughout individualized, empowering, and compassionate care to our members.
Our Vision
The vision of the Cow Creek Health & Wellness Center is to work in partnership with the people we serve to elevate their physical, mental, social, and spiritual health to the highest level.
Our Values
- Lower costs to paitents
- Improved health services for the Tribal community
- Delivery of health care best practices
- Excellent patient experience
- Proactive prevention efforts
The Cow Creek Health and Wellness Center has received a certificate of accreditation from one of the top endorsers in ambulatory health care.
The certificate from the Accreditation Association for Ambulatory Health Care (AAAHC) indicates that the Cow Creek Health and Wellness Center clinics (primary care services), administration, and Behavioral Health have met the regulations, qualifications and standards set forth by the AAAHC, demonstrating their commitment to quality patient care.
The accreditation also reflects the high standards and quality of care that patients of Cow Creek Health and Wellness Center can expect at those facilities.
AAAHC is the leading accreditor of ambulatory health care organizations in the United States. AAAHC provides an external, independent review of healthcare organizations and measures them against nationally recognized standards as well as its own policies, procedures, processes, and outcomes.
Ambulatory health care refers to medical services delivered in a setting outside of a hospital.
According to the AAAHC website: “Accreditation reflects your dedication to high-quality patient health care. You become part of an elite force of organizations that prioritize quality for your patients and staff. Accreditation is a distinguishing accomplishment that you can promote within the community you serve.”
COW CREEK HEALTH & WELLNESS CENTER
NOTICE OF PRIVACY PRACTICES
This notice describes how medical information about you may be used and disclosed and how medical information about you may be used and disclosed, and how you can get access to this information. Please review it carefully.
If you have any questions about this notice, please contact the designated privacy officer of our office at:
COW CREEK HEALTH & WELLNESS CENTER
2371 NE Stephens Street Suite #100 Roseburg OR 97470
(541) 672-8533
We take our responsibility to safeguard your protected health information very seriously. We value your trust as an important part of our ability to provide you with the best possible medical care. We are dedicated to defending your right to a confidential relationship with your physician.
This notice is intended to inform you of how we protect, use, and disclose your information as well as to explain your right to control these disclosures.
A. Your Health Information
We may use and disclose health information about you without your permission for the following purposes:
- We may disclose your information for treatment purposes and to coordinate your medical care.
- We may disclose your information to ensure that you receive insurance benefits.
- We may disclose your information internally to enhance the operation of our practice. This includes our commitment to reviewing the quality of care we provide.
- We may disclose your information to comply with a limited number of legal requirements is outlined in this notice.
Additional information regarding each of these disclosures is provided in this notice. In any case, we will only disclose the minimum amount of information necessary for the purpose it as requested.
B. Our Duties
We are required by law to keep your information private. We must also provide you with this Notice and abide by its terms. We may need to revise our privacy practices from time to time. We expressly reserve the right to change our Notice of Privacy Practices and make the new terms effective for all information covered by our Notice. If such changes occur, we will let you know about the new terms by providing a copy of the changes.
C. Your Privacy Rights
Please note that you are entitled to specific rights regarding the use and disclosure of your information. We have listed your rights below:
- Right to Inspect and Copy. You have the right to inspect and copy your health information, such as medical and billing records, that we use to make decisions about your care. You must submit a written request to our designated contact to inspect and/or copy your information. If you request a copy of your information, we may charge a fee for the costs of copying, mailing, or other associated supplies. You may also choose to receive a copy of your health information in electronic form. We may deny your request to inspect and/or copy information in certain limited circumstances. If you are denied access to your health information, you can ask that the denial be reviewed. If the law requires such a review, we will select a licensed healthcare professional to review your request and our denial. The person conducting the review will not be the person who denied your request, and we will comply with the outcome of the review.
- Right to Amend. If you believe our records contain errors, you may make a written request that they are amended. We reserve the right to review your request and can decline to amend the record. We are required to place a copy of your proposed amendment in the record even when we do not agree to amend the record itself. We may deny your request for an amendment if we did not create the information, unless the person or entity that created the information is no longer available to make the amendment.
- Right to Request Restrictions. You have the right to request restrictions on the use and disclosure of your information. We are not required to agree to your request. If we do agree, we will comply to the best of our ability unless the information is needed to provide you with emergency treatment. To request restrictions, you may complete and submit the Request for Restriction on Use/Disclosure of Medical Information to our designated Privacy Officer/Contact. If your restriction invalidates your insurance coverage, we may require you to execute a waiver of insurance benefits and a payment agreement.
- Right to Request Confidential Communications. You have the right to request that we communicate with you about medical matters in a certain way or at a certain location. For example, you can ask that we only contact you at work or by mail. To request confidential communications, you may complete and submit the form Request for Restriction on Use/Disclosure of Medical Information to our designated Privacy Officer/Contact. We will not ask you the reason for your request. We will accommodate all reasonable requests. Your request must specify how or where you wish to be contacted.
- Right to a Paper Copy of This Notice. You have the right to a paper copy of this notice. You may ask us to give you a copy of this notice at any time. Even if you have agreed to receive it electronically, you are still entitled to a paper copy. To obtain such a copy, contact our designated Privacy Officer/Contact.
- Right to an Accounting of Disclosures. You have the right to request an “accounting of disclosures.” This is a list of the disclosures we made of medical information about you for purposes other than treatment, payment, and health care operations. To obtain this list, you must submit your request in writing to our designated Privacy Officer/Contact. It must state a time period which may not be longer than six years and may not include dates before April 14, 2003. Your request should indicate in what format you want the list (for example, on paper or electronically). The first list you request within 12 months will be free. For additional lists, we may charge you for the costs of providing the list. We will notify you of the cost involved and you may choose to withdraw or modify your request at that time before any charges are incurred.
D. Complaints and Investigations.
We have developed procedures for investigating any complaints or concerns you may have regarding our use and disclosure of your information or any other complaint regarding our services. The law allows you to contact the Secretary of the Department of Health and Human Services with complaints about our use and disclosure of information. You may also contact our on-site Privacy Officer/Contact who is dedicated to investigating complaints regarding the use and disclosure of information in our care. We will not and legally cannot retaliate against you for any complaint.
E. Types of Use and Disclosure of Your Protected Health Information.
We may disclose your information for the following purposes without your consent:
- For Treatment Purposes. We may disclose information needed for the provision, coordination, or management of health care and related services, including the coordination between our office and a third party, such as a consultation between medical providers or a referral from our office to another provider. Personnel in our office may share information about you and disclose information to people who do not work in our office in order to coordinate your care, such as phoning prescriptions to your pharmacy, scheduling lab work, and ordering X-rays. Family members and other healthcare providers may be part of your medical care outside this office and may require information about you that we have.
- For Payment. To obtain reimbursement from your insurer, we may be required to disclose your information. This may be necessary for determining your eligibility for coverage and adjudication of claims, billing claims management, and collections activities. We may also be required to disclose your information to your insurer to review the medical necessity, coverage, appropriateness, or justification of our charges. For example, we may need to give your health plan information about a service you received here so your health plan will pay us or reimburse you for the service. We may also tell your health plan about a treatment you will receive to obtain prior approval or determine whether your plan will cover the treatment. You have the right to restrict disclosures of your PHI to a health plan if you have paid out-of-pocket in full for the treatment.
- For Health Care Operations. We may use and disclose health information about you to run the office and make sure that you and our other patients receive quality care. Healthcare operations may include:
- Quality assessment and improvement activities
- Reviewing the competence or qualifications of healthcare professionals or evaluating practitioner and provider performance
- Conducting training programs, accreditation, certification, licensing, or credentialing activities
- Arranging for or conducting a medical review, legal services, or auditing functions, including fraud and abuse detection and compliance programs
- Managing and operating our practice, including activities such as customer service and complaint resolution
F. Appointment Reminders
We may contact you (via voicemail messages, postcards, or letters) as a reminder that you have an appointment for your treatment or medical care at our office.
G. Treatment Alternatives
We may tell you about or recommend possible treatment options or alternatives that may interest you. We also may tell you about health-related products or services that may be of interest to you.
H. Marketing Health-Related Services
We will not use your health information for marketing communications without your written prior authorization. We will not sell your PHI to another organization for marketing or any other purposes.
I. Special Situations
We may use or disclose health information about you without your permission for the following purposes, subject to all applicable legal requirements and limitations:
- To Avert a Serious Threat to Health or Safety. We may use and disclose health information about you when necessary to prevent a serious threat to your health and safety or the health and safety of the public or another person.
- Required By Law. We will disclose health information about you when required to do so by federal, state, or local law.
- Research. We may use and disclose health information about you for research projects, subject to a unique approval process. We will ask you for your permission if the researcher will have access to your name, address, or other information that reveals who you are or will be involved in your care at the office.
- Organ and Tissue Donation. If you are an organ donor, we may release health information to organizations that handle organ procurement or organ, eye, or tissue transplantation, or an organ donation bank as necessary to facilitate such donation and transplantation.
- Military, Veterans, National Security, and Intelligence. Suppose you are or were a member of the armed forces or part of the national security or intelligence communities. In that case, we may be required by military command or other government authorities to release health information about you. We may also release information about foreign military personnel to the appropriate foreign military authority.
- Workers’ Compensation. We may release health information about you for workers’ compensation or similar programs. These programs provide benefits for work-related injuries or illnesses.
- Public Health Risks. We may disclose health information about you for public health reasons to prevent or control disease, injury, or disability; or report births, deaths, suspected abuse, or neglect, non-accidental physical injuries, reactions to medications, or problems with products.
- Health Oversight Activities. We may disclose health information to a health oversight agency for audits, investigations, inspections, or licensing purposes. These disclosures may be necessary for specific state and federal agencies to monitor the health care system, government programs, and compliance with civil rights laws.
- Lawsuits and Disputes. If you are involved in a lawsuit or a dispute, we may disclose health information about you in response to a court or administrative order. Subject to all applicable legal requirements, we may also disclose health information about you in response to a subpoena.
- Law Enforcement. We may release health information if asked to do so by a law enforcement official in response to a court order, subpoena, warrant, summons, or similar process, subject to all applicable legal requirements.
- Coroners, Medical Examiners, and Funeral Directors. We may release health information to a coroner or medical examiner. This may be necessary, for example, to identify a deceased person or to determine the cause of death.
- Information Not Personally Identifiable. We may use or disclose health information about you in a way that does not personally identify you or reveal who you are.
- Family and Friends. We may disclose health information about you to your family members or friends if we obtain your verbal agreement to do so or if we allow you to object to such a disclosure and you do not raise an objection. We may also disclose health information to your family or friends if we can infer from the circumstances that you would not object based on our professional judgment.
- Deceased Persons. PHI may be disclosed by our practice to family or others involved in the person’s care or payment for care unless our practice knows the deceased preferred that certain people not receive the PHI. Disclosures are limited to the PHI directly relevant to the person’s involvement. For example, we may assume you agree to our disclosure of your personal health information to your spouse when you bring your spouse with you into the exam room during treatment or while treatment is discussed. In situations where you are not capable of giving consent (because you are not present or due to your incapacity or medical emergency), we may, using our professional judgment, determine that a disclosure to your family member or friend is in your best interest. In that situation, we will disclose only health information relevant to the person’s involvement in your care.
J. Other Uses and Disclosures of Health Information
We will not use or disclose your health information for any purpose other than those identified in the previous sections without your specific written authorization. We must obtain your authorization separate from any consent we may have obtained from you.
If you give us authorization to use or disclose health information about you, you may revoke that authorization in writing at any time. If you revoke your authorization, we will no longer use or disclose information about you for the reasons covered by your written authorization. However, we cannot take back any uses or disclosures already made with your permission.
You have the right to be notified following a breach of your PHI by our practice.
K. Special Note Regarding Reproductive Health
In compliance with the HHS Reproductive Health Privacy Rule, we will ensure that any uses or disclosures of your protected health information (PHI) related to reproductive health will not interfere with your rights under this rule. We will provide adequate notice of the uses and disclosures of such records and will adhere to all applicable legal protections to maintain the confidentiality and privacy of your reproductive health information.
L. Complaints
If you believe your privacy rights have been violated, you may file a complaint with our office or with the Secretary of the Department of Health and Human Services. To file a complaint with our office, contact:
COW CREEK HEALTH & WELLNESS CENTER
2371 NE Stephens Street Suite #100 Roseburg OR 97470
(541) 672-8533
You will not be penalized for filing a complaint.
Click here to download a copy of this Notice of Privacy Practices.