Meet our Staff

Cow Creek Health and Wellness Center

Our Leaders and Providers Are Committed to Your Health

Meet Our Clinic Leaders

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Jacqueline J. Bae, MHA, MD, FACHE

Cow Creek Health and Wellness Center Health Operations Officer

Dr. Bae has over 27 years of practice, a Masters degree in Health Administration, a medical Doctorate, a Bachelors degree in Biology, and a minor in Chemistry. Though originally a medical doctor in South Korea, she has spent the last 16 years working with the Indian Health Service in the United States.

As Health Operations Officer for the Cow Creek Band of Umpqua Tribe of Indians, Dr. Bae’s five goals for the Cow Creek Health and Wellness Center are:

  1. To provide the highest quality of care
  2. To engage the community with wellbeing lifestyle
  3. To optimize the financial strength of the clinic campuses
  4. To be accredited with the AAAHC, PHAB, and CARF
  5. To empower health staff members
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Nicole Delgadillo

Cow Creek Health and Wellness Center Revenue Cycle Manager

Nicole has over 20 years of experience working at federally qualified health centers and Tribal clinics, where she has set up and managed systems for billing and coding. She works with our providers to make sure the accounts all run smoothly.

“Patients can call us if they have any questions. We have a well-rounded, knowledgeable team, and we accept nearly every insurance. If they have insurance we’re not aware of, we’re happy to work with them as much as possible so they can improve their health at our clinic.”

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Jesse Spain, CADC II, QMHA II, CGAC

Though he works as a chemical dependency counselor, Jesse says his real specialty is in connecting people to their spirit, connecting them to the Great Spirit, and connecting them to other people.

“I’m a person in long-term recovery, with over 13 years of sobriety; I wear that on my sleeve. I’m no better or worse than the people I work with. I understand what they’re going through, because I’ve been there. I believe that every person can find a new way to live.”

Meet Our Health Providers

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Andrea James, B.S, M.S., Ph.D, A.A, N.P, DNP-FNP, MEd

With multiple degrees from various universities, Dr. Andrea James specializes in primary care and women’s health, and has experience from the ICU, ER, and more.

“I’m very passionate about what I do. I care about my patients inside and outside the clinic, and I like to give back to the community I serve.”

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Jennifer Frost, DNP-MSN-BC

Born and raised in Roseburg, Jennifer has worked to improve the health of the community for 25 years. She specializes in family practice, internal medicine, functional medicine, and hormone optimization.

“I approach care from a holistic standpoint, and approach treatment in respect to the patient’s individual needs. It’s not about me, it’s about meeting them where they are and making sure their goals are being met.”

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Michael Prudencio, FNP

Michael has worked for over 20 years in the healthcare field, from hospitals to nursing homes. He specializes in family practice, and has experience in urgent care and working with those with intellectual disabilities.

“I’m easy to talk to. I like answering my patients’ questions, educating about disease processes, and how to improve yourself without always needing to rely on using medications.”

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Kim Talley, MSN, BNS, RN-FNP-C

Kim began her education at age 40 after her son graduated, and has completed 12 years of education to become a Family Nurse Practitioner, specializing in family practice for anyone from age three to the end of life.

“Perfection is not the goal. I’m here to meet people where they’re at. My goal for my patients is to help them reach their goals are for themselves.”

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Benjamin Jeppe, MSN, RN

Ben specializes in primary care, incorporating nutritional, supplemental, and hormone therapies into more traditional medical care. He prefers to focus on prevention, early detection, and intervention through routine wellness visits and screenings.

“I see working with a patient as a partnership. I’ll encourage you to make healthy lifestyle choices, reduce dependency on medications or treatments, and to get you to where you want to be in your daily life.”

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Michelle Phelps, FNP-C

Michelle specializes in family practice, women’s and men’s health, and hormone and wellness balancing. With over a decade of experience in various aspects of healthcare, she treats anyone from puberty to geriatric age.

“I like to look at the body as a whole, and not at an individual piece or complaint. If I don’t know something, I will research it. My philosophy is to treat people like I want to be treated, and I treat my patients like family.”

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Shelli Willman, RDN, LD

With a Bachelors degree in nutrition and dietetics, Shelli works with clinic patients to help them meet their health goals and manage diseases and disorders through nutrition. In the Healthy Teaching Kitchen at the Roseburg campus, she can offer hands-on cooking instructions to help increase confidence in cooking in a healthy way.

“Becoming a dietitian gave me back my self-confidence, and that’s what I want to do for my patients. Nutrition really does matter and makes a big difference, but the work we do is totally non-judgmental; all foods can fit in your personalized health plan.”

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LaChelle Garza, QMHP, LPC

LaChelle specializes in helping patients navigate trauma, anxiety, depression, or any other anxious disorders which cause stress in daily life. She meets patients where they’re at, bringing a calm environment to help them understand how the mind and body work.

“I encourage you to come in for a screening. It can be scary because it’s new, but I promise it won’t be harder than the things you have done before.”

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Jesse Spain, CADC II, QMHA II, CGAC

Though he works as a chemical dependency counselor, Jesse says his real specialty is in connecting people to their spirit, connecting them to the Great Spirit, and connecting them to other people.

“I’m a person in long-term recovery, with over 13 years of sobriety; I wear that on my sleeve. I’m no better or worse than the people I work with. I understand what they’re going through, because I’ve been there. I believe that every person can find a new way to live.”

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Blake Neidhart, CADC II

Blake brings years of experience in various treatment centers and levels of care into his work as a substance use counselor and recovery specialist. His personal experience has given him a passion for helping people through recovery.

“I have a sincere care and concern for people, especially when they’ve made the decision to go through the process of change.  I try to be relatable and easy to talk to.”

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Talon Gipson, CADC-R, CRM, PSS

Talon specializes in recovery based in forming cultural connections. His easygoing nature makes him easy to talk to, and his life experience helps him relate to patients’ journeys.

“My favorite part of this work is being able to see that spark light up in someone when they start getting it.”